Q: What do you charge for shipping?
A: We ship Australia wide for;
- Up to 500g - $7
- 500g - 3kg - $12
- 3kg - 5kg - $15
- 5kg and over - $20
- Bulky Items have a set shipping cost displayed on product pages.
- International orders need to Email Us.
- Up to 500g - $11
- 500g - 3kg - $15
- 3kg - 5kg - $25
- 5kg - 10kg - $50
- 10kg - 15kg - $75
- 15kg - 20kg - $100
- Bulky Items have a set shipping cost and are not able to be sent Express.
Q : What payment options do I have?
- Direct Bank Deposit
- Cash on Delivery for Local Pickups.
Q: Do I have to create an account to place an order with you?
A: No, you can complete Guest Checkout.
Q: What if I don't have a Paypal account?
A: Paypal has now got the option of just entering in your credit card numbers to pay. No account needed.
Q: What are the benefits of creating an account?
- Check out faster
- Save multiple shipping addresses
- Access your order history
- Track new orders
- Save items to your wish list
Q: What if my purchase doesn't fit?
A: Follow the steps on the Shipping and Returns page.
Q: If I'm new to the biz or to kayaking, can you recommend the gear I'll need?
A: Yes, give Alan a call, his number is 0408 854 097.
Q: Can I get a discount if I'm a river guide or volunteer for the SES?
A: Yes, email us for a copy of the trade pricing.
Q: How do I organize a time for local pickup if that is the shipping method I chose in checkout?
A: We will email you to get in touch after your order has been finalized.